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ITSM Architect: ITIL-Driven Service Excellence (Flexible
Job in
Prestwick, South Ayrshire, KA9, Scotland, UK
Listed on 2026-08-08
Listing for:
Infotel UK Consulting
Part Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Infotel UK is seeking an experienced ITSM Consultant to join our team. You will analyze, design, and implement ITSM frameworks aligned with client objectives and enhance IT service delivery.
You will configure ITSM tools (Service Now, BMC Remedy or similar), design ITIL processes, and guide governance, metrics, and continuous improvement. You will work closely with client teams, train and run workshops, and ensure successful delivery across multiple projects while staying current with industry
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