Property Debtors Clerk

What youll be responsible for

• Managing tenant balances, arrears, and age analysis across the portfolio
• Proactive collections via email and telephone in line with credit control policies
• Handling a high volume of tenant queries relating to statements, billing transactions, receipts, debit orders, and arrears
• Investigating and resolving debtor queries using system records, leases, and supporting documentation
• Monitoring payment arrangements and escalating breaches or high-risk accounts
• Performing tenant account reconciliations and supporting month-end debtor reporting
• Maintaining accurate account notes, audit trails, and compliance with POPIA and internal controls

Billing runs, debit order processing, and unauthorised adjustments remain the responsibility of Property Accountants.

• 24 years experience in a property debtors / rental accounting environment
• Strong understanding of property debtor accounts, billing logic, and transaction flows
• Confident reading, analysing, and explaining tenant statements
• Resilient, professional, and firm communicator comfortable dealing with difficult tenants
• Strong reconciliation, problem-solving, and time-management skills
• Solid Excel skills (basic to intermediate)

• Experience with MRI and/or MDA is highly advantageous
• Exposure to property management systems with tenant-level accounting is essential

• Matric (tertiary qualification in Accounting/Finance advantageous)
• Experience working closely with Property Accountants or finance teams

If you thrive in a fast-paced property finance environment and enjoy bringing clarity to complex debtor accounts, wed love to hear from you.