Commission Operations Coordinator

We’ve got a position available for a commission operations coordinator

Company:
King Price

To support the accurate,timelyand well-controlled administration of commission transactions within King Price Life Insurance.

• Own andmaintainthe integrity ofthe commission function, ensuringaccurateinformation, validation,payment sand governance.
• Administercommissionpaymentfunctionin validatingcalculations, reconciliationandactioning the paymentthereof either weekly or monthly.
• Support and collaborate administer commission transactions for Intermediaries and Independent Representatives in line with approved commission structures and business rules.
• Validate commission calculations against policy data, intermediaryagreementsand commission models to ensure accuracy and completeness.
• Support weekly and monthly commission payment cycles, ensuring all reconciliations and approvals are completed prior to payment.
• Assistin administering upfront commission, ongoing commission, reversals andclawbacksin a life insurance context.
• Maintainaccuratecommission records, supporting documentation,approvalsand audit trails.
• Perform reconciliations between commission calculations, payment files, policydataand finance/payroll records.
• Identify,investigate and elevate discrepancies, including over payments,underpaymentsand control gaps.
• Support governance and financial controls by ensuring all commission payments arevalidatedand appropriatelyauthorised.
• Assistin monitoring and administeringclawbacksand commission-related debt recovery processes.
• Engage with Intermediaries, Representatives, Finance, Payroll and Operations to ensure smooth commission processing.
• Respond to commission-related queries accurately and timeously, with clear communication of outcomes.
• Prepare and distribute commission statements and related reporting in line with payment cycles.
• Maintainorganisedrecords of reconciliations, approvals, payments,queries and recovery actions.
• Identify opportunities to improve processes, strengthencontrolsand enhance efficiency within the commission function.

• Matric (essential).
• Relevant tertiary qualification in Business Administration, Finance, Accounting,Commerceor a related field (advantageous).
• 1
  -3 years’ experience in commission administration, finance administration, insurance operations or similar.
• Exposure to financial services, insurance or life insurance environments isadvantageous.
• Understanding of intermediary or broker commission structures is beneficial.
• Experience with upfront commission, clawbacks and recoveries in life insurance is preferable.
• Strongproficiencyin Microsoft Excel (data handling, reconciliations, formulas).
• Basic understanding of life insurance operations and commission principles.
• SQL knowledge or data querying skills would be advantageous.

• Strong attention to detail witha high levelof accuracy and quality focus.
• Analytical and numerically strong, with the ability to investigate and resolve discrepancies.
• High levelof integrity and confidentiality in handling financial and intermediary data.
• Organised and methodical, with the ability to manage recurring deadlines and payment cycles.
• Proactive and improvement-oriented, with a focus onidentifyinginefficiencies and risks.
• Strong problem-solving ability and logical thinking.
• Clear and professional communication skills across internal and external stakeholders.
• Strong documentation discipline and ability tomaintainaudit-ready records.
• Comfortable operating within a regulated South African financial services environment.
• Reliable,accountable and committed to deliveringaccurateandtimelyoutputs.

Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.