Debtors Manager​/Office Manager

Manage the full debtors book, including invoicing, payment allocations and account reconciliations using Sage Pastel. Monitor age analysis and follow up on outstanding payments through calls, emails and account statements. Negotiate payment arrangements with clients and escal… long‑outstanding accounts where necessary. Issue monthly client statements and resolve billing and account queries. Monitor collections, overdue balances and debtors' days, providing regular reports to management.

Capture financial transactions and assist with bank reconciliations using Sage Pastel. Provide support with creditors processing and month-end procedures. Maintain accurate financial records and prepare supporting documentation for the accounting and audit teams.

Assist with monthly payroll processing for external clients. Prepare and submit relevant statutory returns, including PAYE, UIF and SDL. Prepare and distribute payslips and assist with payroll-related queries. Maintain accurate payroll records and ensure deadlines are met.

Oversee the day-to-day running of the office and ensure that administrative operations run smoothly. Manage office supplies, service providers and general office requirements. Provide administrative and secretarial support to the Director, including diary management, correspondence and meeting coordination. Maintain client files, company records and general office documentation. Handle client and visitor enquiries professionally. Identify and resolve routine operational issues proactively.

Maintain employee records, leave registers and employment contracts. Coordinate onboarding documentation for new employees. Assist with general HR administration and related documentation.

Matric (Grade 12). Minimum of 2 years' experience in debtors management . Proven working experience with Sage Pastel is essential. Previous experience managing collections, age analysis and outstanding accounts. Experience in office administration or office management. Payroll processing experience, including statutory submissions to SARS, will be advantageous. Good knowledge of Microsoft Office, particularly Excel and Outlook. Strong numerical, analytical and reconciliation skills.

Excellent organisational skills and attention to detail. Strong communication and client liaison skills. Ability to work independently, manage deadlines and handle confidential information professionally. Fluent in English and Afrikaans, both written and spoken.

• A bookkeeping or accounting qualification.
• Previous experience in an accounting, auditing or financial services environment.
• Experience with payroll systems such as Sage VIP, Pastel Payroll or Simple Pay.
• Exposure to HR administration and basic labour legislation.