Receptionist, Administrative/Clerical
Job in
Pretoria, 0002, South Africa
Listed on 2026-09-27
Listing for:
SARB
Full Time
position Listed on 2026-09-27
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Clerical, Bilingual
Job Description & How to Apply Below
Receptionist Position Available – Grade 12 required. The South African Reserve Bank (SARB) is offering job opportunities for suitable applicants to apply for a receptionist position to provide a professional and courteous reception service to SARB visitors.
Requirements- Grade 12 / a Higher Certificate (NQF5) in Receptionist Skills, Office Administration, or Call Centre
- A registered PSIRA Grade D/E officer would be an added advantage
- Two to three years of reception experience in a Corporate Environment
- Service delivery equipment/ tools/ machinery operating knowledge and skill
- Service delivery reporting knowledge and skill
- Service delivery knowledge and skill
- Receive and welcome South African Reserve Bank visitors, maintaining a calm, courteous and professional demeanor always
- Organize self to ensure that work allocated is completed within set time and defined standards independently
- Receive, screen and respond to incoming telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate people
- Ensure that internal hosts are contacted timeously on arrival of visitors to the Bank
- Adequately respond to the public’s queries and redirect them to the relevant staff members where necessary
- Perform general administrative duties which include registering visitors, managing the allocation and return of visitors’ and parking cards as well as maintaining the visitors’ register
- Administer and maintain records about the issuing of access cards in accordance with relevant legislation
- Provide regular reports to the Team Leader in relation to the reception operations
- Willingly and independently make useful and meaningful changes to the manner in which he/she works within set time and defined standards
- Maintain a safe and clean reception area by following operating procedures and processes
- Answer and divert calls through the switchboard
- Take and forward messages received when the person requested is not available
- Assist with telephone inquiries by gaining and keeping abreast of matters within different Departments
- Record and report on telephonic trends and discussions
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