Field Service and Technical Advising Specialist

Job Title

Field Service and Technical Advising Specialist

Freight Service Operations

Wabtec South Africa Technologies

Service

Field Services and Maintenance

Grade

• Provide guidance with customers to ensure all the required tools are available.
• Provide recommendations on the maintenance material requirements.
• Provide job training on locomotive systems and product safety.
• Provide guidance on how to use Wabtec digital & mechanical tools.
• Advice & coaching during troubleshooting of faults and diagnosis.
• Advice & coaching during scheduled maintenance.
• Perform failure root courses analysis.
• Analyses of failure trends using collected locomotives data.
• Ensure environmental health and safety awareness during repairs and maintenance.
• Locomotive data collection and management/shop advisor.

• Willingness to work various shifts & various days.
• Experience and proficiency with a PC, email as well as Microsoft office applications.
• Ability to work in railroad locomotive shop environment.
• Professional demeanor and appearance representing Wabtec’s to multiple customers.
• Strong oral and written communication skills.
• Ability to speak, read and write English fluently.
• Technical experience in a locomotive’s maintenance or production environment.
• Rail industry knowledge and work experience.
• Experience in a customer technical services role.
• Strong interpersonal and leadership skills.
• Effective team member and contributor.
• Ability to travel 80% of time locally and regionally.
• Ability to relocate.

Tertiary education in Engineering or applicable technical training together with 5 years applicable experience in the railway industry.

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