Quality Assurance Manager - Financial Services - R360 - R300

Hire Resolveis is seeking a determined and drive Q&A Credit Manager to join their client’s esteemed financial services team in Pretoria.

• Develop and enforce credit risk policies and procedures.
• Assess and monitor customer creditworthiness, setting appropriate credit limits.
• Manage credit control processes, including credit vetting, account approvals, and risk assessment.
• Reconcile customer accounts and resolve discrepancies efficiently.
• Monitor and report on age analysis, ensuring adherence to company credit policies.
• Prepare and present monthly performance reports for senior management.
• Liaise with internal and external stakeholders, including auditors and legal teams.
• Supervise and mentor a team of QA Agents, fostering a high-performance culture.
• Audit all documents provided by consumers that are linked to the credit or subscription applications.
• Meet SLA targets between departments.

• Strong knowledge of credit control, Quality Assurance, and financial reporting.
• Excellent analytical and problem‑solving skills; attention to detail is critical in this role.
• Strong leadership, communication, and negotiation skills.
• Ability to manage teams and work under pressure.
• Willingness to work long hours when required.

• Proven track record of leadership skills.
• Matric.
• Degree in finance or Credit Risk Management.
• 5–7 years’ experience in corporate credit risk management.
• Min 5–8 years Credit vetting experience in the financial industry, of which at least 3–5 years are within a managerial role.
• Strong financial analysis and risk assessment skills regarding vetting on credit applications.
• Strong analytical skills – Ability to assess financial risks, analyse credit data and make sound decisions.
• Attention to detail – Ensuring accuracy in credit assessments, reconciliations and financial reporting.
• Leadership & Team Management – Capable of mentoring, motivating and managing a high‑performing credit control team.
• Decision‑making ability – Confident in making strategic credit risk decisions under pressure.
• Problem‑solving mindset – Proactive in identifying issues and implementing effective solutions.
• Integrity & Professionalism – Committed to ethical financial practices and compliance with company policies.
• Strategic thinking – Aligning credit management strategies with overall business objectives.

Should you be a match to the minimum requirements, please send your application to: financialcareers.

If you don't hear from us within 3 days, we will keep your CV on file for more suitable roles.