Administrator - Corporate Services

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

We are seeking a proactive Administrator to join the Apex Corporate Services team. The successful incumbent will be required to take responsibility for the administration of a client portfolio whilst providing the highest quality of customer service.

The candidate will have direct responsibility for servicing a large portfolio of offshore based clients and will work closely with the management team.

• Be responsible for and working with senior administrator managing a client portfolio including all aspects of administration & company secretarial matters;
• Manage the day-to-day client request and reporting;
• Communicate directly with clients and the manager to answer and resolve queries;
• Assisting with the organising and supervising the execution of the income distribution and ongoing administration process (supported by a payment team);
• Ensure operations like subscription, redemptions and transfers are completed in a timely manner against set SLA monthly deadlines;
• Ensure all email queries are solved promptly and satisfactorily by monitoring client and fund manager emails;
• Ensure that responsibilities are done effectively and to agreed client, best practice, regulatory and statutory deadlines by closely working with senior administrator and managers in the team;
• Work with senior leadership to ensure the planning, coordination and completion of all regulatory obligations and administration requirements within strict deadlines for a portfolio of entities;
• Following customer specific procedures in relation to administration and reporting requirements for each entity;
• Assist the accountants in respect of the planning and coordination of audits and filing of annual statutory financials statements;
• Build detailed understanding of client portfolios, entity specific requirements and applicable statutory regulations/requirements and act as a source of guidance to other team members and to answer client queries;
• Assist with bank account openings and coordinate AML/KYC requests around the entity portfolio when required;
• Be aware and assist with payment transactions for your client portfolio;
• Arrange and attend board meetings, prepare minutes and maintain other appropriate records and logs;
• Prepare and implement customer‑specific procedures in relation to the governance and reporting requirements for specific client structures;
• Manage a large client portfolio, including all aspects of administration and company secretarial matter;
• Preparation of documentation for signature;
• Ad-hoc administrative tasks as required.
• Ensure adherence to internal policies, controls and systems, including meeting any internal deadlines;
• Liaise with third parties…