Onsite Patient & Care Advocate

Position: Onsite Patient Experience & Care Advocate
A healthcare service provider is looking for a Person Centred Care Officer to ensure a memorable patient experience at Netcare Pretoria East Hospital. The role involves welcoming patients, addressing complaints confidentially, and collaborating with stakeholders to improve service quality. The ideal candidate has experience in a customer-facing role, strong interpersonal skills, and proficiency in MS Office. This full-time position demands flexibility and the capacity to manage challenging situations.
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