Oncology Pharmacist

Medipost Pharmacy is looking to appoint an Oncology Pharmacist for Order Processing. The position is based in Gezina reporting to the Oncology Manager.

• Mailbox management to ensure SLA and Urgent compliance. This includes but are not limited to:
• Accurate capturing of new or repeat prescriptions, oncology, acute, chronic or private medication.
• Accurate blind checking of claimed prescriptions and patient medication templates with the urgency of adding prescriptions to WIP and minimise script rejections.
• Arranging and follow up on authorisation and provide relevant feedback
  
  Compliance to SLA requirements by completing mailbox profiles, blind checking, action diaries and follow-up within required timelines.
• Correct handling of paper claims submission and follow‑up on payments where required
• Attending to and responding in a professional manner to email messages, incoming calls or enquiries received from patients, SPN’s and management.
• Handling of clinical discussions with patients and health care professionals or SPN’s.
• Assisting with tracking queries and pre‑alerting deliveries.
• Management of credit returns by correctly logging pick‑up’s and following up on return and credits
• Ensuring stock care and stock management in terms of all short‑dated stock, dormant stock, high value stock items and assisting with bi‑annual stock take if and when required.
• Attending to stat 30, stat 32 and stat 33 stock rejections
• MML/MPR management and compliance where possible and applicable
• Handling and validation of Section 21 and Patient Assisted programs (PAF) orders where required
• Per patient item ordering on applicable high value or low‑usage items
• Claiming of all Gipap/Tipap scripts
• Claiming of INV’s received
• Attending to OUT OF WIP notifications
• Handling of rejections if required or if created by user.
• Assisting administrator and pharmacist assistant in the cluster as and when required.
• Attending SOP training and revision training
• Compliance with Company Policies, Procedures and SOP’s
• Engagement with pharmacist assistants (clinical enquiries, training and coaching)
• Responsible for Good Pharmacy Practice (GPP) and pharmacist code of conduct compliance in the cluster and department.
• Compliance to the POPI regulations act
• Profile maintenance
• Training of new and existing Oncology staff members.
• Mentoring pharmacist assistants and support staff.
• Regular visits as required to Oncology practices as a Medipost representative
• Building and maintaining relationships with Practice staff
• Provide support to manager if and when required

• Completion of daily work according to level requirement
• Accuracy when blind checking
• Attending to action diaries
• SLA compliance
• MML Adherence
• Calls and emails received handled professionally and confidentially with accurate information provided in a time cautious manner.
• Queries appropriately followed up and finalized.

• I IR intervention (QA, IPC, Stock returns log, other)
• Customer Satisfaction (Compliments)
• Focus on minimising errors and customer related complaints
• SOP compliance

• Productive and available according to hours stipulated in contract
• ESS management of leave according to company policies and requirements
• Eco time compliance with daily clocking procedures in according to company policies and requirements
• TWB option used correctly by notifying manager and subsequently completing ESS process.
• Housekeeping compliance at 100% as per company expectation on quarterly audit.

• Minimum 2 years as a pharmacist, including internship and community service
• Previous experience in a courier or retail pharmacy as well as oncology experience will be advantageous
• Need to be registered at SAPC
• Sound knowledge of Pharmacy Act

• Medipost APP system training, SLA training, company policies and procedures, computer literacy. MHRS on‑line authorisation system, ESS, etc.

• Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, customer service orientation, accuracy, data capturing skills, interpersonal skills and relationship building…