Bureau Data Entry Officer

Position Overview

The successful candidate will be responsible for the daily management of the Platinum billing process, by accurately loading patient information, creating Bureau Templates, and uploading of information onto the Veri Claim system to support our Practices and Billing Team with their processes.

• Accurate capturing of fixed patient data onto Veri Claim as per documentation/instructions received.
• Validating patient information via family/eligibility checks on Veri Claim after detail was captured.
• Creating diary appointments for the appropriate treatment dates according to documentation/instructions received.
• Creating Bureau Templates with the billing information and any additional instruction as per the documentation/instructions received.
• Uploading/saving information received from the Practice onto Veri Claim system for future reference.
• Have a clear understanding of Billing Policies and Payment Arrangements with individual Medical Aids.
• Ensure the correct Practice policies are used when creating Bureau Templates.
• Professional & efficient handling of e-mail communication.
• Provide relevant & constant feedback to all parties involved.
• Keep the Billing Manager informed of all sensitive Practice or procedural issues.
• Provide daily feedback on tasks completed.
• Report on any Veri Claim related issues to Billing Manager.
• When required to support with billing, accurate, timeous capturing of claims and keep within the timelines of the Billing Team.
• Support with Practice audits when required.
• Maintain current working knowledge of all healthcare-related issues and regulations and the Veri Claim system.