Mid-Senior IT Professional

Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support South Africa–based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, Dev Ops, and technical project delivery.

These roles suit mid- to senior-level professionals who are ready to lead initiatives, improve service delivery, and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Programme Manager, or Head of IT.

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
• Design, implement, and optimise secure, scalable environments (on-premise, hybrid, and cloud)
• Improve service performance through incident, problem, and change management aligned to ITIL practices
• Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
• Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
• Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
• Drive automation and standardisation to improve reliability, reduce manual effort, and support continuous improvement
• Support compliance-aligned delivery where required (e.g., POPIA considerations, ISO 27001-aligned controls, internal audit support)
• Contribute to operational risk management and safe working practices aligned to applicable workplace requirements (where relevant)
• Mentor junior colleagues and contribute to technical standards, governance, and best practice

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline (or equivalent professional experience)
• Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, Dev Ops, enterprise applications, or data platforms
• Practical experience with relevant tools and platforms, such as:
• Cloud: AWS, Azure, and/or Google Cloud
• Identity and access:
  Active Directory, Entra  (Azure AD), SSO/MFA, RBAC
• ITSM:
  Service Now, Jira Service Management, or similar
• Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
• Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
• Automation/scripting:
  Power Shell, Python, Bash, Infrastructure as Code (e.g., Terraform)
• Strong troubleshooting skills, stakeholder communication, and documentation capability
• Professional working proficiency in English (written and verbal)
• Eligibility to work in South Africa and willingness to complete role-appropriate pre-employment screening where required

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development