HEC Network Operations 2nd Level Support
Job in
Pretoria, 0002, South Africa
Listed on 2026-01-26
Listing for:
Boardroom Appointments
Full Time
position Listed on 2026-01-26
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Cybersecurity, Network Security
Job Description & How to Apply Below
HEC Network Operations 2nd Level Support
Experience
- Minimum 3-5 years relevant experience, working as a network engineer in enterprise production or data center environments
Technical Skills
- Ability to process more complex network issues with a high degree of autonomy
- Working on monitoring/ orchestrator tools
- Knowledge of security aspects of systems
Other Skills
- Foundational ITIL knowledge
- ITIL certification/s
- Experience in a customer-facing engineering role
Responsibilities:
- Ensure stability, performance, and security of the HEC network
- Perform tasks associated with Service Requests and Incident Management Processes.
- Work with Network Ops 3rd Level Support on identifying unknown errors
- Document findings in the Known Error Database (KEDB).
- Assist Service Desk and Level 1 support staff to incrementally take over more tasks.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×