Reporting and Systems Specialist

Reporting and Systems Specialist - Pretoria, Gauteng

We are seeking a Reporting and Systems Specialist to take ownership of the integrity, automation, and delivery of core business reporting, as well as the administration of key operational systems. This role plays a critical part in enabling data-driven decision-making across the business.

To own the integrity, automation, and delivery of core business reporting (sales, wholesale, retail, stock pipeline, and dealer performance) and to administer key systems (CRM, reporting tools, and operational platforms) to support effective and scalable decision-making.

• Design, develop, and deliver standard dashboards and monthly reporting packs covering sales, stock, pipeline, and dealer network KPIs.
• Maintain master data and reporting governance, including definitions, version control, cut-off times, and audit trails.
• Administer key systems such as CRM platforms, dealer lead tools, and reporting databases, including user access, training, and troubleshooting.
• Automate recurring reports to reduce manual effort and improve accuracy through templates, queries, macros, and ETL processes where applicable.
• Collaborate with Sales, Aftersales, Marketing, and Finance to align KPI definitions and reporting schedules.
• Support Head Office reporting requirements and ensure alignment between local and group reporting frameworks.
• Identify system gaps and recommend improvements, integrations, or process enhancements to increase scalability and efficiency.

• On-time delivery of weekly and monthly reporting packs with consistent and reliable definitions.
• Improved data accuracy and a measurable reduction in manual reporting effort.
• High system uptime and strong user satisfaction through effective issue resolution.
• Increased stakeholder adoption of dashboards and standard reporting tools.

• Bachelor’s degree or diploma in Industrial Engineering, Information Systems, Statistics, or a related field.
• 3–5 years’ experience in business reporting, BI, or systems administration (automotive distribution experience will be advantageous).
• Advanced Excel skills; exposure to BI tools such as Power BI or Tableau and databases (SQL) will be beneficial.
• Experience administering CRM platforms and training end-users.

• Strong analytical ability with exceptional attention to detail.
• Ability to translate business questions into meaningful dashboards and reports.
• Excellent stakeholder management and communication skills.
• A continuous improvement and process-driven mindset.