Reporting and Systems Specialist

As a leading player in the automotive industry, our client prides itself on operational excellence and data-driven decision-making. They offer a fast-paced, professional environment where precision and proactive planning are highly valued to ensure market opportunities are capitalised on effectively.

Key Responsibilities:

• Designing and delivering standard dashboards and monthly reporting packs covering sales, stock, pipeline, and dealer network KPIs.
• Maintaining master data and reporting governance to ensure consistency in definitions, versions, and audit trails.
• Administering key systems, including the CRM and dealer lead tools, while overseeing user access, training, and troubleshooting.
• Automating recurring reports through ETL, queries, and macros to reduce manual effort and improve data accuracy.
• Collaborating with Sales, Aftersales, Marketing, and Finance to align KPI definitions and reporting schedules.
• Supporting HQ reporting requirements to ensure alignment between local and group reporting frameworks.
• Identifying system gaps and proposing improvements, integrations, or process changes to support business scalability.

Key Deliverables:

• Ensuring the on-time delivery of all weekly and monthly reporting packs with consistent, verified definitions.
• Improving overall data accuracy while demonstrably reducing manual reporting effort across the department.
• Maintaining high system service levels and user satisfaction through efficient troubleshooting and quick issue resolution.
• Achieving a high rate of adoption for standard dashboards and reporting tools among all business stakeholders.

• Applying analytical rigour and a high level of attention to detail to all data and reporting tasks.
• Translating complex business questions into usable, clear dashboards and reports for leadership.
• Managing diverse stakeholders across the organisation through clear and professional communication.
• Approaching challenges with a mindset focused on process improvement and technical scalability.

• Bachelor’s degree / diploma in Industrial Engineering, Information Systems, Statistics, or similar.
• 3–5 years’ experience in business reporting/BI and systems administration (automotive distribution preferred).
• Advanced Excel; exposure to BI tools (Power BI/Tableau) and databases (SQL) advantageous.
• Experience administering CRM platforms and training users.

Negotiable based on experience and qualifications.