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Service Desk Lead | ITSM & Incident Resolution

Job in Pretoria, 0002, South Africa
Listing for: HR Genie
Full Time position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support, IT Project Manager
Job Description & How to Apply Below
A leading technology services provider in Pretoria is looking for a Service Desk Lead to oversee the daily operations of the IT service desk team. This role involves providing advanced technical support and managing a skilled team to ensure effective service delivery within the organization. Candidates should have a minimum of 5 years' helpdesk experience with 2 years in a supervisory role, strong knowledge of ITIL frameworks, and excellent communication skills.
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