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HelpDesk/Support IT Support Technical Support

Senior Service Desk Lead - ITIL & ITSM Expert

Job in Pretoria, 0002, South Africa
Listing for: HR Options
Full Time position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A reputable financial organization in Pretoria is seeking a highly skilled Service Desk Lead to join their team. The ideal candidate will have a minimum of 5 years' helpdesk experience, including 2 years in a supervisory role. Responsibilities include providing advanced technical support, managing the service desk team, and ensuring service delivery meets organizational goals. Excellent verbal and written communication skills are essential, along with strong technical knowledge of Office
365 and ITIL certification.

This role offers great growth opportunities in a professional environment.
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Position Requirements
10+ Years work experience
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