ICT Support Engineer

VAKATURE: ICT Support Engineer

Ligging:
Pretoria / Johannesburg (Verskeie persele)

Salaris: R15,000 per maand

Diensaanvaarding: 23 Februarie 2026

Ons is op soek na 'n energieke ICT Support Engineer om kliënte in die Pretoria- en Johannesburg-omgewing by te staan. Die ideale kandidaat is 'n selfgedrewe probleemoplosser wat passievol is oor tegniese uitnemendheid en kliëntediens.

• Tegniese Ondersteuning:
  Hantering en tydige afhandeling van hulptoonbank-kaartjies (Remote & On-site).
• Hardeware & Sagteware:
  Foutsporing, herstel en diens van rekenaars, bedieners, skootrekenaars en randtoerusting.
• Netwerke:
  Konfigurasie van roeteerders, skakelaars, toegangspunte (APs) en die installering van netwerkkabels (CAT6) waar nodig.
• Kliëntediens:
  Ontleding van werksopdragte, beplanning van reisplanne en die oplossing van kliënteklagtes op perseel.
• Instandhouding:
  Bestuur van installasies, herstelwerk en instandhouding van infrastruktuur, insluitend multifunksionele fotostaatmasjiene.

• Taalvaardigheid:
  Vlot in Afrikaans en Engels (Lees, Praat en Skryf).
• Kwalifikasies:
  Graad 12 en 'n minimum van 3 jaar ondervinding as IT-tegnikus.
• Logistiek:
  Geldige Kode 08-bestuurslisensie en eie betroubare vervoer.
• Vaardighede:
  Vermoë om onder druk te presteer.

• PC/skootrekenaar hardeware komponente en foutsporing.
• Microsoft Bedryfstelsels (Win 7, 10, 11) en Microsoft 365 / Office toepassings.
• Wolk-toepassings (Dropbox, Google Drive, One Drive).
• Basiese netwerkkonfigurasies (DHCP, DNS, NTP, Port Forwarding).
• Mikrotik Roeteerder basiese opstelling (LAN, Wireless).
• IP-drukkers en VOIP-fone opstelling.

• Gevorderde kennis van Mikrotik toestelle en Unifi Access Points.
• Yealink / Grandstream VOIP-fone.
• Veselnetwerke (Fibre) en Microsoft SharePoint.

• Positiewe ingesteldheid en eerlikheid.
• Selfstarter wat verantwoordelikheid neem.
• Oplossingsgerig en toegewyd aan selfontwikkeling.

• Werksweek:
  Maandae – Vrydae (08h00 – 17h00).
• Bystand:
  Weeksdae tot 18h00;
  Saterdae (08h00 – 14h00).
• Verlof: 1 dag vir elke 17 dae gewerk.
• Siekverlof: 30 dae in 'n 3-jaar siklus.
• Gesinsverlof: 3 dae per verlofsiklus.

Location:

Pretoria / Johannesburg (Multiple sites)

Salary: R15,000 per month

Commencement Date: 23 February 2026

We are seeking an energetic ICT Support Engineer to assist clients in the Pretoria and Johannesburg areas. The ideal candidate is a self-motivated problem solver passionate about technical excellence and customer service.

• Technical Support:
  Attending to and closing Help Desk tickets in a timely manner (Remote & On-site).
• Hardware & Software:
  Troubleshoot, test, repair, and service personal computers, servers, notebooks, and related technical equipment.
• Networking:
  Configuring routers, switches, Access Points (APs), and installing network cabling (CAT6) when required.
• Customer Service:
  Analyzing work orders, planning daily travel schedules, and resolving customer complaints on-site.
• Maintenance:
  Managing all on-site installation, repair, maintenance, and testing tasks, including multifunctional copiers.

• Language:
  Fluent in English and Afrikaans (Read, Speak, and Write).
• Qualifications:
  
  Grade 12 and a minimum of 3 years experience as an IT Technician.
• Logistics:
  Valid Code 08 Driver’s license and reliable transport.
• Skills:
  
  Ability to perform under pressure.

• PC/laptop hardware components and troubleshooting.
• Microsoft Operating Systems (Win 7, 10, 11) and Microsoft 365 / Office applications.
• Cloud storage applications (Dropbox, Google Drive, One Drive).
• Basic network configurations (DHCP, DNS, NTP, Port Forwarding).
• Mikrotik Router basic setup (LAN, Wireless).
• IP printer and VOIP phone setup.