×
Register Here to Apply for Jobs or Post Jobs. X

1st-Line IT Helpdesk Agent | Ticketing & Diagnosis

Job in Pretoria, 0002, South Africa
Listing for: Postbank (SOC) Ltd
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below

Postbank (SOC) Ltd is seeking a Service Desk Agent to handle inbound 1st tier support, log and update tickets, and perform initial troubleshooting. The role involves answering calls and creating tickets as per client requests, with emphasis on accurate case management and customer service.

The position requires 12 months of helpdesk experience, basic desktop support as an advantage, and strong knowledge of incident, problem, and change management.

#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary