ADVERT – ICT Manager

To provide operational leadership and management of the Information and Communication Technology (ICT) function of Freedom Park by ensuring the availability, integrity, security and optimal utilisation of information systems, digital infrastructure, networks and technology services in support of the institution’s strategic objectives.

The incumbent will develop and implement ICT strategies, oversee ICT operations, strengthen cybersecurity, drive digital transformation initiatives, ensure compliance with applicable legislation and governance frameworks, and provide leadership to the ICT function.

• Develop and implement the ICT Strategy aligned to Freedom Park’s Strategic Plan.
• Develop ICT policies, procedures and standards.
• Ensure alignment of ICT services with organisational priorities.
• Develop and implement annual ICT operational and capital plans.
• Advise Executive Management on ICT trends, risks and opportunities.
• Ensure compliance with applicable ICT governance frameworks, legislation and standards.

• Manage and maintain all ICT infrastructure, including servers, networks, telecommunications and end-user devices.
• Ensure high availability of ICT systems and services.
• Manage cloud-based and on-premise ICT environments.
• Oversee system upgrades, maintenance and lifecycle management.
• Ensure effective disaster recovery and business continuity arrangements.

• Manage all enterprise applications utilised by Freedom Park.
• Coordinate system implementation and optimisation.
• Ensure integration between organisational systems.
• Monitor system performance and user satisfaction.
• Oversee software licensing and vendor support agreements.

• Develop and implement cybersecurity strategies.
• Ensure protection of organisational information assets.
• Monitor cyber threats and vulnerabilities.
• Conduct ICT risk assessments.
• Ensure compliance with POPIA, Minimum Information Security Standards (MISS), Cybersecurity Frameworks and other applicable legislation.
• Coordinate ICT disaster recovery testing.

• Ensure timely resolution of ICT incidents and service requests.
• Develop and monitor ICT service standards.
• Coordinate ICT support for organisational programmes and events.
• Monitor ICT service performance through agreed service level standards.

• Identify opportunities for digital innovation.
• Promote automation of business processes.
• Support the implementation of modern digital technologies.
• Enhance organisational efficiency through technology-enabled solutions.

• Participate in procurement processes.
• Manage ICT contracts and service providers.
• Ensure value for money in ICT investments.

• Prepare and manage the ICT operational and capital budgets.
• Ensure proper management of ICT assets.
• Coordinate ICT asset verification and lifecycle replacement.
• Ensure compliance with PFMA, Treasury Regulations and organisational policies.

• Lead, supervise and develop ICT personnel. Conduct performance management.
• Promote a culture of innovation, accountability and excellent customer service.

Systems or related qualification.

• A postgraduate qualification in ICT Management, Information Systems or Business Management will be an added advantage.
• Minimum of seven (10) years relevant ICT experience.
• At least three (5) years’ experience in a supervisory or management role.
• Experience with in the public sector or public entity environment will be an added advantage.

• Cloud Computing
• Treasury Regulations

• Financial Management
• Analytical Thinking
• Planning and Organising
• Integrity and Ethical Leadership

• Honesty, integrity and ethical conduct at the highest level
• Excellent communication skills, both verbal and written
• Excellent organisation and presentation skills.
• Dynamic, innovation, creative skills and ability to relate to people of diverse backgrounds

By applying for this position, candidates consent to:
Freedom Park performing verification of the…