Sap Technical Consultant; Senior

RESPONSIBILITIES

The primary tasks for the Technical Specialist include the proactive monitoring and maintenance of the entire SAP Landscape with key focus being analysing and planning of SAP maintenance tasks and system changes together with the Dev Ops Operations/Technical manager of all technical (non-functional) projects/maintenance for the supported landscapes. Ensure projects/ maintenance are on-time, within budget and managed according to standard processes (ITPM).

Provide 2nd level support during incidents by analysing system logs and overall system resources to identify problematic areas. Ensure SAP Best practice methodology is utilized during the entire SAP life cycle. Co-ordinate activities and provide the interface mechanism between Technical (Basis) and Functional operations for SAP to function both optimally and efficiently thereby ensuring the constant alignment and improvement of the SAP system.

Responsible for ensuring availability and performance of the SAP infrastructure and associated databases. Work to ensure that the associated hardware resources allocated to the SAP databases are operating correctly and ensuring that they have a high level of resilience and performance. Ensure that all periodic maintenance is carried out to ensure the optimal performance of all SAP related systems and databases in accordance with the standards.

Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management. Proactively monitor the SAP systems to ensure secure services with minimum downtime. Trouble shooting and maintenance:
Responsible for troubleshooting and problem solving of SAP PRD, INT and DEV environments, as well as SANDBOX where applicable. Responsible for improvement and maintenance of the environments including patch management and upgrades. Responsible for implementation and release of database changes according to agreed timescales, costs and change control. Ensuring that all transports between DEV and INT and DEV and PRD environments are fully documented and take place within the BMW approved change control processes.

SAP Technical Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project and Start-up Management. SAP Transport Management. Example of types of Projects Coordination of:
Enhancement Pack / SPS Upgrades NAS / SAN Migrations Hardware Replacements Maintenance projects (Index Compression, Table Re-orgs, Kernel Updates) Master Release Updates (OS Patching) Cluster Switch Tests.

Extensive SAP knowledge practical system knowledge of at least 4-6 years. Solid experience of Project Management methodologies in an SAP environment. Proven knowledge/experience with the following technologies:
Unix, Oracle, SAP ABAP and JAVA based systems on Net Weaver release. Proven experience with SAP system health checks, dump/trace analysis and monitoring tools. Strong experience in Solution Manager Configuration for systems CHARM and E2E Monitoring. Plan and execute SAP change release and upgrade initiatives from a technical perspective Support during releases and Go-Lives with transport imports and troubleshooting Maintain changes in transport routes of landscape Coordinate activities between SAP platform, release management, development, and operations teams Strong analytical and problem-solving abilities.

Ability to effectively articulate and communicate the pros and cons of creating a SAP Solution to solve a specific business need. Understanding and application of standard BMW ITPM framework or solid experience or knowledge of any other industry standard framework advantageous. Strong organisational skills and attention to detail are a pre-requisite. Strong communication skills, verbal and written. ITIL process knowledge and work experience advantageous.

ITIL Foundation V3 certification is advantageous. Agile/Scrum methodologies

At least 6 years SAP Basis experience. Critical

Competencies:

Policies and Procedures Systems/Applications Analytical Communication Problem Solving Planning Listening Time Management