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Technical Support Agent – First-Line Network Helpdesk
Job in
Pretoria, 0002, South Africa
Listed on 2026-08-25
Listing for:
The Talent Room
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
The Talent Room in Pretoria seeks a Technical Support Agent to deliver friendly, efficient first-line support and advanced customer assistance for connectivity and device issues. You will troubleshoot WAN-related problems, support routers, and coordinate with NOC/Field Ops as needed.
The role requires strong analytical skills, independent work capability, and solid customer service abilities, with a focus on first-call resolution and timely updates to customers.
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