Senior Systems Administrator Job Pretoria area,South Africa,IT/Tech

About the job Senior Systems Administrator

Matric (Grade 12)
Bachelors Degree in Computer Science, Information Systems or equivalent
Microsoft 365 Certified:
Administrator Expert
Microsoft Certified:
Identity and Access Administrator Associate
Microsoft Certified:
Information Protection and Compliance
Administrator Associate
Professional Google Workspace Administrator
CompTIA Network
CompTIA Security+
CompTIA Cloud+
3 - 5 years relevant experience
Microsoft Entra of users, groups, and roles
Microsoft Entra l access policies and Identity Protection
Microsoft 365 monitoring of security related logs and alerts, on endpoints and identities
On-premises Active Directory Domain Services (AD DS) design, deployment, and management
On-premises Active Directory Certificate Services (AD CS) configuration and management
On-premises endpoint management and configuration using Group Policy
Cloud-based endpoint management and configuration of Windows and Mac endpoints, using tools such as Microsoft Intune
Salesforce CRM administration and management, including user management and security settings
Google Workspace administration and configuration
Google Workspace secure configurations
Networking design, configuration and management (physical and logical), including routers, switches and firewalls
Network monitoring and troubleshooting
ITIL processes such as Incident Management, Change Management, and Service Desk operations
Scripting languages such as Power Shell, Python, or Bash
Automation configuration management, using tools such as Ansible, Puppet, or Chef

Responsibilities:

Centrally manage user access and permissions through single sign on (SSO): create, manage, and delete user accounts and groups, across all systems
Company systems following the security principle of least privilege
Implement and enforce secure user access controls and security policies
Develop and maintain scripts for automating routine tasks and system maintenance
Stay updated with the latest industry trends, technologies, and best practices
Ensure the efficient and effective operation of internal networks, specifically the call center and all related components
Recommend and plan required improvements
Ensure internet speeds are sufficient and stable
Ensure regular maintenance, redundancy and recommend and perform upgrades when required
Monitor system performance and availability, using tools to track and analyze system metrics
Implement automation tools to streamline IT operations
Handle escalated technical support requests from the existing support team
Promptly address any technical issues in emergency or critical situations
Monitor compliance with IT processes and rules
Plan and undertake scheduled maintenance and keep maintenance records
Troubleshoot software issues and provide support to end-users
Ensure IT systems comply with industry standards and regulatory requirements, such as HIPAA, GDPR and SOC 2
Act on IT support tickets and requests from employees, if escalated or if there are capacity constraints
Enforce and monitor HIPAA and GDPR compliance on desktops
Provide technical support and guidance to end-users and other IT staff
Work closely with other IT team members, developers, and stakeholders to ensure seamless IT service delivery
Participate in IT projects, including planning, execution, and post-implementation support
Research and recommend emerging technologies that support the companies growth strategy
Adapt communication style to suit different audiences, ensuring effective verbal and written communication
Handle complex technical assignments independently, ensuring high-quality work and clear communication
Create and maintain detailed documentation, workflows, and supporting materials for systems topology, support, and administrative actions
Ensure that QMS guidelines are adhered to
Ensure that all supporting documents are kept to date
Ensure that all processes are kept relevant
Ensure that all Cyber Security related processes are adhered to

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