Senior Business Intelligence; BI) Specialist

The Senior Business Intelligence (BI) Specialist is responsible for leading the design, development and implementation of approved BI solutions and data-driven insights, in line with company standards and guidelines.

• Provide input into Business Intelligence (BI) and Analytics-related strategies, policies and procedures, in line with departmental and company goals.
• Contribute to continuous improvement initiatives, in collaboration with the Analytics team.
• Identify and recommend new BI tools, data visualisation frameworks and technologies to improve scalability, accuracy and accessibility of insights.
• Provide input into BI-related resource and budgetary requirements to support annual planning and project forecasting.

• Analyse complex data sets in close collaboration with business units and Analytics team, to identify BI requirements and translate them into project goals and deliverable.
• Manage the full life cycle and solution implementation of approved BI projects.
• Manage resources, delegate responsibilities and provide guidance and support to data analysts to ensure achievement of project goals within the allocated budget and timelines
• Lead the development and manage seamless integration of BI data models, semantic layers and reporting structures that promote consistent, accurate and accessible information delivery.
• Track and report on project progress and adherence to budget and timelines.
• Monitor performance and reliability of BI solutions after implementation and identify solutions to address issues or concerns, ensuring operational success and stability.

• Contribute to the development and manage adherence to data management and governance practices to ensure data quality, integrity and accessibility across analytics systems.
• Monitor compliance with the Protection of Personal Information Act (POPIA), the Financial Sector Conduct Authority (FSCA) requirements, and Postbank’s internal data governance policies.
• Contribute to the development and safeguarding of data dictionaries, and oversee secure storage of datasets, code and analytical outputs in designated repositories, ensuring data hygiene, knowledge retention and reproducibility.
• Review BI data models and datasets for compliance, performance and structural optimisation prior to publication.
• Identify and propose solutions for data-quality issues or concerns, to ensure the integrity and hygiene of data for auditable business reporting.

• Clarify role expectations, priorities and standards for direct reports through regular review of job profiles.
• Lead the performance cycle for direct reports: set goals, conduct regular performance appraisals / reviews and provide timely feedback.
• Coach and mentor direct reports to build capability and encourage professional growth by recognising achievements, supporting individual development plans, identifying skills gaps and coordinating opportunities for training / learning and development.
• Allocate and balance work, set delivery time frames, and maintain team capacity through leave management.
• Partner with HR on workforce planning; participate in recruitment, selection, onboarding and probation management.
• Promote a positive, inclusive, respectful team climate that supports wellbeing, safety and constructive collaboration and engagement.
• Oversee adherence to HR policies and South African Labour Legislation in people practices.
• Address performance, conduct and attendance issues promptly; manage grievances and, when necessary, initiate disciplinary steps in line with procedure.
• Encourage continuous improvement and adopt enabling tools and technology that enhance team…