Operations Engineer; Senior; DevOps & Cloud

Introduction

An exciting opportunity is available for an experienced Senior Operations Engineer to join a highly technical, internationally integrated IT environment.

The successful candidate will play a key role in ensuring the reliability, availability, security and operational stability of enterprise applications and infrastructure across cloud and on-premises environments.

This position requires a strong combination of Dev Ops engineering, infrastructure automation, cloud operations, CI/CD, Infrastructure as Code, observability, incident management and IT Service Management
.

• Lead configuration management and infrastructure automation initiatives.
• Design, implement and maintain Infrastructure as Code (IaC) and automation solutions.
• Build, maintain and optimise CI/CD pipelines
  .
• Support and improve cloud and on-premises production environments.
• Drive effective change, release and transition management
  .
• Ensure configuration, release and change governance standards are maintained.
• Act as a senior escalation point for complex production incidents.
• Lead troubleshooting,
  Root Cause Analysis (RCA) and post-incident improvement activities.
• Implement and enhance monitoring, logging and observability capabilities.
• Collaborate with infrastructure and development teams to ensure solutions are designed for operational reliability and supportability.
• Develop and maintain runbooks, operational procedures and technical documentation
  .
• Monitor operational KPIs, service quality, availability and reliability.
• Support IT Service Continuity
  , resilience and disaster-recovery requirements.
• Facilitate technical onboarding, knowledge transfer and training.
• Mentor and support junior Operations/Dev Ops engineers.
• Drive continuous improvement and automation to reduce manual operational effort.
• Ensure infrastructure and applications comply with security, lifecycle and governance requirements.
• Maintain effective communication with technical and business stakeholders.
• Support SLA/OLA and availability requirements.
• Collaborate with geographically distributed and international Dev Ops teams.

ssential Technical Skills

Applicants should have strong practical experience in most of the following:

• Configuration Management: Ansible, Puppet, Chef and/or Salt
• Scripting & Automation: Python, Bash and/or Power Shell
• CI/CD: Jenkins, Git Lab CI, Git Hub Actions or equivalent
• Infrastructure as Code: Terraform, AWS Cloud Formation or equivalent
• Cloud Platforms: AWS, Azure or equivalent
• Monitoring & Observability: Prometheus, Grafana, ELK/EFK or comparable enterprise monitoring solutions
• Linux and/or Windows infrastructure administration
• Production troubleshooting and Root Cause Analysis
• Change, Release and Transition Management
• ITSM/ITIL processes and operational governance
• Git/version-control environments

Advantageous Skills

Experience in the following will be beneficial:

• Docker and Kubernetes
• Dev Ops and Site Reliability Engineering (SRE) practices
• SLIs, SLOs and error budgets
• Middleware and enterprise platform technologies
• Infrastructure security, hardening and lifecycle management
• Data-centre infrastructure, networking, storage and servers
• Highly regulated enterprise environments, particularly financial services or automotive
• Deployment and testing automation
• Data pipelines and/or ML deployment environments
• Communities of Practice or Centres of Excellence
• Mentoring/coaching junior technical professionals
• German language capability

Qualifications & Experience

• Relevant IT degree, diploma or equivalent qualification
• Approximately 6–10 years' broad IT experience
• At least 3–5 years' experience in IT Operations, Dev Ops, SRE, Cloud Operations or a closely related environment
• Proven experience supporting complex production environments
• Demonstrable experience with transition, change and release management
• ITIL Foundation and Service Transition experience/qualification or equivalent is advantageous/highly preferred
• Strong troubleshooting and analytical capability
• Excellent stakeholder communication skills
• Demonstrated ability to operate effectively within multidisciplinary technical teams