Manager: MIS & Reporting

The MIS & Reporting Manager is accountable for leading Postbank’s MIS, reporting and operational analytics capability across assigned enterprise reporting domains. The role translates strategic, regulatory and operational priorities into an integrated MIS and reporting portfolio, defines reporting standards and governance controls, manages a team of eight reporting and analytical resources, and ensures the delivery of accurate, timely, auditable and decision-ready information to executive, regulatory, operational and business stakeholders.

• Translate Postbank strategic, operational and regulatory priorities into an integrated MIS and reporting roadmap.
• Own the reporting delivery portfolio across recurring, executive, operational, regulatory and ad hoc reporting streams.
• Define and enforce standards for report design, data definitions, metric ownership, refresh frequency, reconciliation, evidence retention and version control.
• Prioritise reporting requests based on risk, regulatory urgency, business value, operational dependency, resource availability and data readiness.
• Advise the Head:
  Analytics and senior stakeholders on reporting gaps, risks, dependencies, trends and decision-support requirements.

• Lead the design, development, enhancement and delivery of dashboards, scorecards, operational packs, regulatory packs and management reports.
• Translate complex stakeholder requirements into reporting specifications, data logic, definitions, business rules, quality checks and delivery plans.
• Coordinate reporting dependencies with BI, data engineering, automation, operations, risk, finance, compliance and business units.
• Review and approve critical reporting outputs before submission to senior stakeholders or formal governance forums.
• Present insights, exceptions, trends, risks and recommended actions in a clear decision-ready format for technical and non-technical audiences.

• Own reporting controls for data lineage, reconciliation, completeness, accuracy, timeliness, reproducibility and evidence retention.
• Ensure compliance with POPIA, FSCA requirements, Postbank data-governance standards, information-security rules and internal control expectations.
• Maintain reporting catalogues, data dictionaries, metric definitions, calculation logic, report ownership matrices and issue logs.
• Oversee investigation and remediation of data-quality defects, reporting discrepancies, control failures and stakeholder escalations.
• Coordinate audit, assurance, internal control and regulatory evidence relating to MIS and reporting outputs.

• Manage a team of eight reporting and analytical resources, including Senior Data Analysts, Data Analysts and MIS / reporting resources.
• Allocate work, set delivery priorities, manage deadlines, monitor workload and ensure continuity of critical reporting processes.
• Set role expectations, conduct performance reviews, coach analytical capability and support individual development plans.
• Participate in recruitment, onboarding, probation input, skills planning, succession planning and team-capacity management.
• Promote a high-accountability, service-oriented, governance-compliant and collaborative reporting culture.

• Bachelor’s degree in Computer Science, Information Technology, Data Science, Statistics, Business Analytics, Finance, Commerce, or a relevant quantitative/technology field (NQF Level
  7).
• Honours or Masters degree in Data Science, Business Analytics, Information Systems, Statistics, Finance, Management, or related field (NQF Level 8/9) (Ideal)
• 8+ Years…