Senior Systems Engineer IIS Deployment Coordinator

SARS is looking for a Senior Application support engineer that will be able to support, implement and maintain Microsoft IIS Systems in house developed and 3rd Party Applications. This includes monitoring and ensuring that business applications are properly implemented and available to support business continuity.

To perform Systems Engineering activities for all IT projects; include maintaining the hardware / firmware / operating system / software / application server software and meet service levels agreements. The Senior Systems Engineer work in both production and non-production environments.

National Diploma / Advance Certificate (NQF6) in Information Technology (IT) AND 3-4 years’ experience in Information Technology (IT) environment, of which 1 - 2 years is at knowledge worker level.

OR

Senior Certificate (NQF
4) AND Certification (s) – see below -, AND 4-5 years’ experience in Information Technology (IT) environment AND additional requirements specified in Min Functional requirements, where applicable.

• Windows:
  Microsoft IIS Support, in house developed and 3rd Party Application Support.

Senior Certificate (NQF
4) AND 6 years' IT experience Information Technology (IT) AND 3-4 years’ experience in Information Technology (IT) environment, of which 1 - 2 years is at knowledge worker level.

• Microsoft Windows Server
• Windows Internet Information Services knowledge

• Be involved in effective planning and scheduling of Infrastructure / software activities.
• Be responsible for building and implementing system architecture and for the identification and resolution of high level hardware and software technical problems and malfunctions related to the systems architecture.
• Developing, maintaining and supporting technical infrastructure, hardware and system software components and developed applications.
• Interact and communication with customers as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages.
• Maintenance and support of developed applications. Installing, configuring, testing and maintaining operating systems, application software and system management tools.
• Performing installation, maintenance and support of system software/hardware and user support.
• Plans and implements major system hardware and software upgrades, ensuring change management procedures and methodologies are implemented and followed.
• Responsible for maintaining, testing, support and upgrades of in-house developed applications and 3rd Party Applications.
• Responsible for troubleshooting of hardware / firmware / operating system / software / application server
• software problems.
• Conduct in-depth root-cause analysis for service interruption recovery and creating preventive measures.
• Configure, debug and support multiple infrastructure platforms and software.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems (Prod / non-Prod).
• Diagnose and solve level 3 type Hardware / firmware / operating system / software / application server software problems.
• Install, configure, test and maintain SARS's operating systems, application software and system management tools.
• Engage with third party vendors and other support teams.
• Make decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.
• Manage the Regional Data Centres, respond to alerts, monitor dashboard, and periodic system review.
• Participate in various IT projects…