Restaurant & Bar Manager - Protea Hotel Fire & Ice! Marriott, Menlyn Pre
Job in
Pretoria, 0002, South Africa
Listing for:
Marriott International
Full Time
position
Listed on 2026-01-19
Job specializations:
-
Restaurant/Food Service
Food & Beverage, Bar/Bartender, Catering, Server/Wait Staff
-
Hospitality / Hotel / Catering
Food & Beverage, Bar/Bartender, Catering, Server/Wait Staff
Job Description & How to Apply Below
Position: Restaurant & Bar Manager - Protea Hotel Fire & Ice! by Marriott, Menlyn Pre
JOB SUMMARY
The Restaurant and Bar Manager is responsible for the overall operation, profitability, and guest experience of the restaurant and bar. This role ensures high service standards, effective staff management, cost control, and compliance with health, safety, and liquor regulations.
Key Responsibilities Operations Management
Oversee day-to-day restaurant and bar operations to ensure smooth service.Maintain exceptional customer service standards at all times.Ensure opening and closing procedures are followed correctly.Monitor quality of food, beverage presentation, and service delivery.Handle guest complaints and resolve issues promptly and professionally.Staff Management & Leadership
Recruit, train, schedule, and supervise restaurant and bar staff.Conduct staff inductions, ongoing training, and performance evaluations.Foster a positive, motivated, and disciplined work environment.Manage staff attendance, discipline, and compliance with labour policies.Ensure adherence to company HR policies and labour legislation.Financial & Cost Control
Manage budgets, sales targets, and profitability.Control food, beverage, and labour costs.Monitor stock levels and oversee stock ordering, receiving, and stock counts.Analyse sales reports and implement strategies to increase revenue.Minimise wastage, pilferage, and operational losses.Bar & Beverage Management
Oversee bar operations including beverage quality, presentation, and service.Ensure responsible alcohol service in accordance with liquor laws.Manage beverage menus, pricing, and promotions.Maintain relationships with suppliers and negotiate pricing where applicable.Customer Experience & Marketing
Drive guest satisfaction and repeat business.Support marketing initiatives, events, promotions, and themed nights.Monitor guest feedback and online reviews; implement improvements.Build relationships with regular customers and corporate clients.Health, Safety & Compliance
Ensure compliance with hygiene, health, and safety regulations.Enforce food safety standards and cleaning procedures.Ensure compliance with liquor licensing laws and company policies.Conduct regular inspections and maintain compliance documentation.Key Performance Areas (KPAs)
Customer satisfaction and service qualitySales growth and profitabilityCost control and stock managementStaff performance and retentionCompliance with legal and safety standardsMinimum Requirements Qualifications
Diploma or Certificate in Hospitality Management or related field (advantageous)Experience
3–5 years’ experience in restaurant and/or bar managementProven experience managing staff and controlling costsSkills & Competencies
Strong leadership and people management skillsExcellent communication and interpersonal skillsFinancial acumen and understanding of cost controlsProblem-solving and decision-making abilityKnowledge of POS systemsAbility to work flexible hours, including weekends and public holidaysPersonal Attributes
Customer-focused and service-drivenResults-oriented and organisedCalm under pressureProfessional and well-presentedWorking Conditions
Shift-based work, including evenings, weekends, and public holidaysFast-paced hospitality environmentAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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