Operations Manager; Media and Print

Our client in the Media and Print industry is looking to hire an Operations Manager for the vacant position they have in their institute.

Duties and Responsibilities

· Allocating Sales Targets and ensuring that they are achieved

· Ensure staff always deliver excellent customer service

· Provide sales service in store on copy center orders, passport , etc.

· Adhering to Merchandising Standards

· Manage staff effectively. Inspire, motivate, and develop your staff compliment to drive sales and excellent work performance

· Maintain work procedures and hold staff accountable should standards not be met

· Be responsible for the day-to-day running of operations and sales.

· Provide daily reporting on sales to staff and management.

· Ensure that all employees have on-going training and development, including excellent product knowledge.

· Complete daily report as requested by Management.

· Ensuring all departments has enough stock.

· Daily cash ups

· Opening and locking of shop

Requirements

· Matric Senior Certificate

· Good Computer Skills (Excel, Email)

· Effective communication at all levels in both English and Afrikaans

· Have a proven record of exceeding sales targets, and at least 5 years previous management experience

· All Copy Center duties which include printing, scanning, binding, laminating, gift range and photographic experience would be advantageous.

· Machine operating knowledge
-copiers and large format printers

· The ability to establish good working relationships and work well in a team

· Ability to work Retail Hours, a total of 195 hours worked per month according to a shift roster.

· Valid Driver’s License and own transport.

· Must be able to remain calm under pressure and adapt to changing circumstances

· Basic HR knowledge

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