Liquor Store Supervisor

Job Location :
Pretoria, Gauteng, South Africa

Final date to receive applications :
March 02, 2026

• Our client is seeking an experienced and responsible Liquor Store Supervisor to oversee daily store operations within a busy retail environment. This role is critical in ensuring excellent customer service, effective staff supervision, and strict compliance with operational and regulatory standards applicable to alcohol retail.
• The successful candidate will play a hands-on leadership role, supporting staff, managing stock processes, and maintaining smooth front-of-house and cashier operations.

• Supervise and manage front-of-house staff
• Ensure a consistently high standard of customer service
• Handle customer queries, complaints, and service-related issues effectively
• Oversee daily store and cash register operations
• Train, guide, and support staff to maintain performance standards
• Manage stock processes, including:
• • Stock receiving
  • Stock control and monitoring
  • Stock counts
  • Damage control
  • Ensure deliveries are received correctly and efficiently
  • Conduct spot checks and testing where required

• Grade 12 (Matric)
• 3–5 years’ proven experience in:
• Liquor store operations
• Retail supervision or store management
• Previous experience in customer service and staff supervision
• Strong leadership and communication skills
• Ability to work under pressure in a fast-paced retail environment
• Computer literacy (experience with ARCH and/or Cash Guard systems will be advantageous)
• Willingness to work retail hours (±50 hours per week)

• Strong people management and leadership ability
• High level of responsibility and accountability
• Attention to detail, especially with stock and cash handling
• Professional conduct and sound judgment
• Ability to enforce policies consistently and fairly