Web Sales Consultant

Pretoria, South Africa | Posted on 02/20/2026

The Online Salesperson / Web Sales Consultant plays a key role in driving the store’s digital revenue by managing,marketing, and selling products through online platforms. This role requires atech‑savvy, detail‑oriented individual with strong customer service skills anda passion for digital retail. The successful candidate will be responsible foruploading product listings, responding to online enquiries, processing sales,and ensuring an excellent customer experience from first contact to delivery or collection.

Key Responsibilities Include

• Photograph, list, and accurately describe products ononline sales platforms (e.g. E‑commerce, Marketplace, and internalsystems)
• Manage all online enquiries, messages, and sales leads in a timely, professional manner
• Process online sales and ensure seamless handover to dispatch/collection teams
• Maintain high‑quality product listings with accuratepricing, descriptions, and condition ratings
• Monitor stock levels and ensure online inventorymatches in‑store inventory
• Update listings, remove sold items, and ensure onlinepages remain current
• Assist with handling returns, customer queries, andonline service issues
• Drive online sales targets through excellent service and proactive engagement
• Ensure compliance with store policies, safetyprotocols, and brand guidelines
• Work closely with retail staff to coordinate stock movement and product readiness

• Matric / Grade 12
• Experience in retail, online sales, or e‑commerce
• Strong digital literacy: comfortable with online platforms, photography, smartphones, and PCs
• Excellent communication and customer service skills
• Ability to work in a fast‑paced environment
• High attention to detail and accuracy
• Honest, reliable, and able to work independently
• Basic understanding of pricing, product conditionassessment, and inventory management
• Customer‑centric mindset
• Problem‑solving ability
• Time management and multitasking
• Product knowledge across electronics, tools,jewellery, gaming, appliances, and general retail