Shop Assistant - Cashier

Responsible for ensuring stock levels, service levels and sales are maintained in the front shop of the Walk-in-Centre (WIC). Keep the WIC front shop organised according to visual merchandising standards.

• Strong work ethic and maintain a high level of accuracy
• Accurately process sales on the POS system
• Ensure prices and quantities are accurate and providing a receipt for each sale
• Handle complete money properly and record all transactions accurately
• Accurately process refunds and/or exchange items
• Accurately balance the cash register during daily cash-ups
• Bagging or wrapping purchases to ensure safe transport
• Provide basic information to customers on products, promotions and/or item location in the W-IP
• High level of energy and customer service orientated
• Establish customer needs and use product knowledge to provide solutions.
• Assist management to achieve sales targets.
• Ensure stock is merchandised, controlled and managed according to the highest standards
• Participate in regular cycle counts and annual/bi-annual stock take
• Assist management to identify/eliminate security risks
• Ability to prioritize work to achieve the required daily outcome
• Maintain the highest housekeeping standards throughout the store
• Constant communication with dispensary and floor staff to address expectations, requirements and compliance
• Handle customer complaints and escalated to management

• Constant communication and collaboration with colleagues and management to address expectations, requirements and compliance
• Problems are identified and escalated through relevant channels
• Accurately complete and submit documentation to the responsible individuals where applicable
• Manage own time & attendance according to company policies
• Adherence to company policies and SOPs
• Self-initiative and willingness to constantly exceed expectations
• Self-motivated
• Maintain good relationships towards departments and the Group at large
• Willingness to work overtime

• Operational reporting to Front Shop Team Leader regarding work in progress
• All reporting to be timeous and accurate within agreed timelines
• Corrective actions taken as a result of identified deviations and service level failures

• Matric
• 1-2 year exp as a Cashierand/or Shop Assistant in a retail environment.
• 12 - 18 Months Customer Service Experience.
• Basic Maths.
• Basic Merchandising.
• Basic Microsoft.
• Accuracy
• Good interpersonal & communication skills
• Understanding inter-dependence and team dynamics
• Problem-solving skills
• Retail-savvy and sales driven
• Working under pressure
• Organised and tidy
• Reliable
• Integrity
• Understanding merchandising principles
• Friendly and engaging

"Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions" Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace"

"We are committed to building a team that represents a variety of backgrounds, prospectiv es and skills, the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful"