Commercial Sales Consultant East

Role Purpose
The Commercial Sales Consultant is responsible for driving sales across both personal and commercial insurance lines. The role focuses on converting leads into sales by offering bank-approved insurance solutions for residential homes, commercial properties, and related insurance products. This position operates within a target-driven call centre environment and requires strong commercial insurance knowledge and relationship-building capability.
Key Responsibilities Sales & Lead Conversion
- Conduct outbound calls to prospective clients who have recently purchased properties, with the objective of generating quotes and closing sales.
- Build, manage, and maintain a strong sales pipeline through effective lead management and consistent follow-ups.
- Meet or exceed assigned sales targets and KPIs on an ongoing basis.
Product Knowledge & Advisory
- Demonstrate in-depth knowledge of the following insurance products:
– Commercial Insurance for properties purchased by businesses but used for residential purposes.
– Commercial Insurance for properties purchased by businesses for business use.
– Commercial Insurance for properties purchased by trusts.
– Sectional Title Insurance.
- Position insurance products effectively by understanding client needs and offering appropriate solutions.
Customer Relationship Management
- Build and maintain strong, professional relationships with clients to ensure satisfaction and retention.
- Maintain accurate and up-to-date client and sales records on the CRM system.
Team Collaboration & Continuous Improvement
- Collaborate with the sales team to optimise sales strategies and identify growth opportunities.
- Stay informed on industry trends, competitor activity, and market conditions.
- Continuously enhance sales skills and product knowledge through training and professional development, including learning to utilise AI tools to support sales activities and client engagement.

Role Requirements Qualifications
- Grade 12 (Matric) – essential.
- RE5 qualification – essential.
- FAIS-compliant qualification – essential.
Experience
- Minimum of 1–2 years’ commercial sales experience within a call centre environment.
- Proven track record of achieving sales targets in a high-volume, target-driven role.
Skills & Competencies
- Strong communication and interpersonal skills.
- Ability to build rapport and trust with clients.
- Results-driven with excellent negotiation and closing skills.
- Proficiency in CRM systems and Microsoft Office applications.
- High levels of professionalism, integrity, and customer focus.
- Ability to work independently while contributing effectively within a team environment.
Should you not receive a response within 10 working days, please consider your application unsuccessful.