Surveillance Auditor

Job Purpose

Responsible to investigate and conduct gaming and non-gaming audits to evaluate and identify risks and ensure compliance with IC and legislative requirements, in accordance with company standards and gaming regulations.

• Conduct audits on gaming footage.
• Completed relevant documentation and compiles details on results of analyses.
• Communicates results with relevant management.
• Follows up to ensure action taken on audits by stakeholders.
• Reports the business exposure to risk.

• Conducts investigations into identified anomalies and discrepancies identified during monitoring of video footage.
• Liaising with gaming operations regarding investigative requirements.
• Online submission and reporting of STRs to FICA
• Liaise with police and prosecuting authorities.
• Maintain, update and evaluate the intelligence data base.
• Maintain and update banned / excluded persons data base.
• Provide input and assist with special investigations as requested by regulatory bodies, police, etc.

• Report all incidents and significant events to the relevant Stakeholders.
• Prioritize reports according to the severity of the incident.
• Capture relevant data on the EOB.
• Compiles comprehensive reports where required.
• Record and retain evidence.

• Liaise and supports HR / ER with preparing the charges and documentation for cases for criminal and dishonesty/ misconduct cases as required.
• Advises and assists management and HR on cases.
• Interact and provide relevant support to external stakeholders such as regulatory bodies, police, etc. as required.

• Ability to work shifts that meet operational requirements.
• Full visual acuity (including ability to discern colors).
• No criminal record