Case Worker​/Resident Advocate; Carbon

Title: Case Worker/Resident Advocate

Location: Colleen’s Sanctuary (Price)

Category: Full time (Five, eight-hour shifts, 40 hours weekly)

FLSA Status: Non-Exempt

Pay: $21.00 – $ 23.00 per hour (DOE).

Additional hourly differentials (extra pay for working non-standard hours or possessing language skills) are available for all hours actually worked:

• $2.00 per hour for Resident Advocate graveyard/weekend hours; and
• .50 cents per hour bilingual English/Spanish fluency.

Additionally, this position may be eligible for a travel stipend of $15.00 per shift if the employee resides outside of Carbon County.

Schedule: Generally, Tues – Thursday 900am – 500pm; and Friday – Saturday 200pm – 1000pm. Flexibility is required to meet with clients according to their availability.

The Case Worker/Resident Advocate is responsible for working with Shelter staff to identify individuals who are seeking shelter and then work with them to find stability and long-term housing solutions. This position advocates on behalf of Shelter residents’ case management, referrals, and life skills groups.

This position offers support to the Resident Advocate team and requires a minimum of two Shelter-coverage shifts per week.

South Valley Sanctuary is a non-profit organization whose mission is to provide options to anyone who has experienced domestic and sexual violence. SVS provides free and confidential services including emergency shelter, safe housing, trauma-informed counseling, advocacy, and tools for life.

• Demonstrate regular and reliable attendance. The ability to arrive on time and work scheduled shifts is necessary to provide the required level of service to clients.
• Complete case management intake assessments within the resident’s first two days.
• Weekly meetings with residents for case management including goal setting, employment and job readiness assistance, medical and mental health referrals, and other referrals as needed.
• Provide housing-related needs, resources, and referrals.
• Facilitate life skills and education groups.
• Engage in safety planning and follow-up meetings with all clients.
• Engage in exit planning with all clients.
• Create and update documentation of all services provided in a timely manner.
• Approve new shelter residents per established guidelines under the direction of the Shelter Manager.
• Record, copy, file, and distribute client information accurately/properly.
• Demonstrate support for/practice SVS strategic imperative of being part of a 360-degree, trauma-informed organization.
• Ensure confidentiality and proper handling of all client information.
• Maintain appropriate professional boundaries with residents, staff, volunteers, donors, and vendors.
• Perform CPR and administer First Aid as needed.

• Assist with shelter coverage and related Resident Advocate duties as needed.
• Attend all required meetings and complete all required training.
• Represent SVS at designated community events.
• Complete other duties as assigned.

• Minimum one year experience in social work/services in the field of domestic violence; case management, and/or experience working with families in crisis.
• Knowledge of domestic violence, including its definition, dynamics, and causes.
• Organized and able to manage multiple tasks.
• Strong problem-solving abilities.
• Must have a professional demeanor and demonstrate the ability to work effectively with a variety of personalities.
• Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Outlook, Vela and other systems used at SVS.

• Achieve and maintain eligible cleared status on Direct Access Clearance System…