Customer-Focused Coordinator at Phantom Light

Assist Phantom Light Distillery as a Customer Experience Coordinator, specializing in sales support and efficient customer service. Drive positive customer interactions with every engagement.

This role combines customer service, marketing, and office administration, positioning you as the first point of contact. Your responsibilities will involve onboarding customers, addressing inquiries, and coordinating with sales and production. Organization and proactive communication are vital to ensure customer satisfaction and operational success.

Key Responsibilities:

• Facilitate onboarding for new customers

• Build lasting relationships with clientele

• Conduct proactive outreach before deliveries

• Organize product and marketing materials

• Maintain organized customer and office records

Requirements:

• Excellent communication and organization skills

• Strong attention to detail is crucial

• Experience in customer service or similar roles is beneficial

• Familiarity with Microsoft Office is a plus

• Ability to juggle multiple tasks effectively

Bring your customer engagement skills to Phantom Light Distillery and make a difference in customer experience.
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