Assistant Store Manager - Replenishment

Why is this role important

Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service, demonstrate leadership by managing employees and effectively planning.

• Present themselves as a role model when providing efficient and courteous customer service.
• Resolve and manage customer complaints effectively and according to established guidelines.
• Demonstrate leadership by providing positive and effective resolution to customer and team member concerns.
• Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
• Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
• Coordinate and communicate with company buyers on what items to purchase for a store’s inventory and supervise the activities of the stores merchandising efforts.
• Accountable for promoting Shoppers Home Health Care sales of equipment and services through the provision of personalized and professional advice, information, and consultation to individuals, groups and institutions.
• Manage and maintain materials and stocked product inventory.
• Planning and implementing events successfully.
• Achieves staffing objectives by recruiting and evaluating job candidates.
• Scheduling employees efficiently to improve productivity, profitability and margins.
• Continuously train staff effectively to encourage them to meet company standards.
• Protect company assets and improve profitability by developing and implementing security and safety programs for employees and customers.
• Pursue succession planning to ensure that employees are constantly developed to fill each needed role.
• Ensure employee awareness of safety and emergency procedures.
• Understand and support store operations, policies and procedures.
• Commitment to promoting a workplace of inclusiveness and belonging.

• Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.
• The ability to develop and maintain client contacts.
• Ability to work in a fast paced environment.
• Complies with health and safety regulations.
• Demonstrates a commitment to achieving meaningful results.
• Displays unwavering commitment to our values.
• Demonstrates understanding of the organization’s mission and strategies.
• Acts in accordance with policies and procedures.
• Detail oriented.
• Effective verbal and written skills.
• Ability to work independently.

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.

We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

$65,000.00 – $85,000.00 per year.