Retail Assistant Manager Sales Leadership

Lead retail sales excellence as an Assistant Manager at Staples Canada, using coaching and customer service to strengthen daily experiences. Support customers and associates through solutions-focused leadership.

As an Assistant Manager, you will build operational and sales excellence while developing meaningful customer partnerships. You will lead by example, coach associates, and create a customer-first environment focused on performance and results. The position includes hiring, onboarding, training, and developing team members.

• Lead teams delivering exceptional customer service
• Handle escalated customer situations and offer tailored products
• Use sales metrics to create action plans
• Coach associates through feedback and career plans
• Manage inventory, merchandising, and brand standards

• 2-3 years of retail management experience
• Accountability for sales and service targets
• Experience leading, coaching, and developing talent
• Excellent communication and interpersonal skills
• Strong prioritization, organization, and multitasking skills

Bring retail management, sales leadership, and coaching expertise to help Staples Canada deliver exceptional customer experiences.