Gateway - Client​/Youth Support Worker

Part Time: Guaranteed 20 hours a week.

Responsibilities:To work with the clients of the YWCA Central Avenue Shelter, providing guidance, support, and life skills to empower and promote independence. To maintain a clean and secure facility and assist the residents when necessary.

Reports to:Gateway House Supervisors & Manager

Qualifications:

• Valid Class 5 Saskatchewan Driver’s License and a clean abstract.
• Practical experience in the human services field.
• Experience working with individuals with mental health challenges, substance use concerns, and/or cognitive disabilities.
• Maintain professional boundaries in and out of the workplace as outlined in the YWCA Code of Conduct and Ethics Agreement.
• Excellent communication skills (written and verbal) and interpersonal skills.
• Work well in a crisis.
• Flexible, reliable, and willing to participate in continuous learning opportunities.
• Must be able to lift heavy items/preform heavy cleaning.
• Knowledge and understanding of Indigenous culture with a mindset that is accepting to reconciliation.
• Reliable transportation.
• Proficient in Microsoft Office Applications with strong computer skills.
• Must pass Criminal Record Check and Vulnerable Sector Check.
• Ability to work independently, as a team, and follow policies and procedures;
• Excellent time management skills.
• Have excellent people skills and work well in crises;

YWCA Additional Benefits:

• Paid vacation days.
• Paid sick time.
• Benefit packages (life insurance, health, dental, LTD);
  Employee pays portion.
• 5% matching pension plan

Duties:

• Guide the residents, providing support & advocacy as they transition into adulthood/independence.
• Must be a good role model to youth/clients.
• Manage challenging behavior, verbal de-escalation.
• Maintain building security, perform room/bag checks.
• Ensure major housecleaning duties are completed as well as everyday cleaning/chores.
• Ensure room checks are completed on a consistent basis, report any need for repairs or replacement of furniture, blinds, etc. to the maintenance team.
• Attend staff meetings, training, and workshops as required.
• Communicate with the Manager/Supervisors and co-workers as part of a cohesive team.
• Provide feedback to the Manager/Supervisors on client issues, major events, and incident reports.
• Attend to crises as they arise during no-office hours. Contact the Manager/Supervisor in the event of a major crisis.
• Ensure all YWCA Prince Albert policies are adhered to.
• Ensure all policies related to MSS, CPS, YO & CSC are adhered to.
• Prioritize work, attending to the most urgent needs of the clientele first.
• Work unsupervised.
• Maintain confidentiality.
• Must be able to work both evenings & weekends, as well as holidays.
• Must be able to work shift work & overnights.
• Must report any instances of Child Abuse or neglect including physical abuse, sexual abuse, emotional maltreatment, neglect, & domestic violence.
• Any other duties as requested by management.

All YWCA Prince Albert positions contain a three-month probation period.