Customer Service Representative

Affiliation:
Move Up Customer Service
Employment Status:
Unscheduled Part-Time Regular
Salary: $22.28 hourly
Workplace Flexibility:
No
Posting End Date: open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of with a diverse team of over 2,800 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

You live and breathe the values of delivering a world-class customer experience with an empathic demeanor, integrity and respect. A people-person at heart, you put yourself in the shoes of others to gain a better perspective of every situation so you can offer the best possible solutions. You understand that customers contribute to any company's success and take tremendous pride in ensuring every customer is happy with every interaction, so they come away with memorable experiences they can share with others.

As our Customer Service Representative, you’ll put all passion for the customer experience to work and contribute to an environment where customer engagement matters most. In this role, you’ll connect with customers to support their questions, inquiries and concerns through various channels, such as online chat, phone and email. You’ll take charge to resolve customer inquiries with little to no effort from our customers to make their situation easy and worry-free.

As a customer yourself, you understand it’s all about our customers and supporting them the right way the first time.

We recruit year-round for this role and have upcoming start dates planned for March 2026. Applying now means you’ll begin our standard recruitment process—screening, interviews, and assessments—so you’re ready for consideration when our hiring date approaches. Final hiring decisions will be confirmed closer to the start dates.

In year 1, you will:

In year 2, you will:

What it takes:

What does it mean to be an Unscheduled Part-Time Regular Employee:

Additional Information