Cashier, Customer Service​/HelpDesk

Overview

What makes us so great? We’re a private, Canadian-owned company employing over 3600 Team Members. We’re known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years. We forge relationships that last – this is one of the things we enjoy most about our jobs. We call our employees “Team Members” and our managers “Leaders”.

We are resourceful and authentic. We build trust by staying true to our word and providing Royal Service every chance we get. You won’t find our unique combination of products and people anywhere else.

So what’s this role all about? As a Cashier at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You are an important part of our team’s success as you will often be the first or last person to interact with a customer. You will typically spend your day working at the checkout or customer service desk processing transactions, responding to customer inquiries in person and over the phone, keeping the front of the store tidy and balancing your cash drawer at the end of your shift.

• Be the first or last point of contact for customers, providing Royal Service.
• Process transactions at the checkout or customer service desk.
• Respond to customer inquiries in person and over the phone.
• Keep the front of the store tidy and balanced cash drawer at end of shift.

• Genuinely care about our customers’ shopping experience
• Have basic math skills and good attention to detail
• Handle customer interactions with diplomacy and tact
• Take initiative and work well with minimal supervision
• Enjoy working with people
• Be respectful, upfront and act with integrity
• Value Teamwork, ownership, people, integrity and community.

We’ll offer you a competitive salary and top-notch company paid benefits. You’ll also participate in annual profit sharing, a variety of savings plan options, and we’ll match contributions to your pension as soon as you’re eligible. You’ll get a Team Member store discount on your first day, and other great perks too. Feel empowered by providing Royal Service. Work alongside Team Members who live our values and embrace our quirky side.

With access to free parking, a paid day to volunteer in your community, and opportunities for advancement – working Retail at Princess Auto isn’t just a job - it’s a career.

Ready to join us? We’re actively hiring to fill an open role—apply today, we’re ready to meet you!

Voted one of Canada’s Best Employers 2025 by Forbes

Accessibility Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.