Customer Service Representative

Compensation Range: $18.00 to $20.00 Hourly.

Location:

7087 Bear Road, Prince George, British Columbia V2N 5N7 Canada

U‑Haul is searching for friendly, motivated people for the position of Customer Service Representative. The representative will be part of a supportive team, serving as the face of U‑Haul’s exceptional service and ensuring customers receive all the help they need during their journeys. Duties include inspecting and maintaining equipment, assisting customers, and using up‑to‑date technology to dispatch and return equipment.

• Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U‑Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U‑Haul upon employment).
• Drive a forklift (certification offered through U‑Haul upon employment).
• Perform other duties as assigned.
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

• Paid holidays, vacation, and sick days (if eligible).
• Career stability.
• Gym Reimbursement Program (if eligible).
• Opportunities for advancement.
• Valuable on‑the‑job training.
• Complete Benefit Plan (if eligible).
• RRSP payroll deduction plan.
• Deferred profit‑sharing plan (if eligible).
• You Matter Program (EAP).
• Mindset App Program.
• Wellness Programs.
• Discounts on Apple products, Dell computers, hotels, and more.

U‑Haul Holding Company, and its family of companies including U‑Haul International, Inc. (U‑Haul), continually strives to create a culture of health and wellness. Consistent with applicable state law, U‑Haul will not hire or re‑hire individuals who use nicotine products. The states in which U‑Haul will decline to hire nicotine users are Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

U‑Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U‑Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

Individual accommodations are available on request for applicants taking part in all aspects of the selection process.

Information obtained during this process will only be shared on a need‑to‑know basis.