Part Time Customer Service Agent

Enhance your career with Pacific Coastal Airlines as a Permanent Part Time Customer Service, Call Centre, and Cargo Agent in Prince George. This role focuses mostly on handling phone inquiries and assisting passengers efficiently.

The position entails substantial call centre duties, where you will respond to inquiries, manage reservations, and resolve service disruptions. We're looking for a safety-oriented individual with solid communication skills, capable of multitasking in a fast-paced environment. If you thrive in busy settings and enjoy helping people, this role is designed for you.

Key Responsibilities:

• Respond to phone inquiries about flights and services

• Change and cancel flight reservations as needed

• Resolve disruptions and suggest alternative options

• Execute check-in and issue boarding passes

• Process cargo shipments efficiently

Requirements:

• Proven experience in customer service

• Strong multitasking and problem-solving abilities

• Comfort with technology and outdoor work

• Ability to lift up to 70 pounds

• Flexible to work irregular shifts

Contribute your skills to provide a safe and pleasant experience for all guests with Pacific Coastal Airlines.
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