Customer Service Agent at Pacific Coastal Airlines

Enhance your customer service skills as a Customer Service, Call Centre, and Cargo Agent with Pacific Coastal Airlines in Prince George, British Columbia. Immerse yourself in a family-oriented environment, prioritizing safety and customer care.

This full-time role focuses predominantly on call center duties, emphasizing excellent phone communication and adaptability. You will manage flight reservations, assist clients face-to-face, and problem-solve service disruptions efficiently while promoting company offerings.

Key Responsibilities:

• Respond to inquiries regarding fares and flight schedules

• Book and modify flight reservations for customers

• Assist with baggage management and execution of boarding tasks

• Support cargo shipment processing and operations

• Ensure all passengers enjoy a safe and pleasant experience

Requirements:

• Prior experience in customer service roles

• Strong multitasking and time management skills

• Effective communication capabilities, handling difficult conversations

• Ability to work in various weather conditions

• Capability to lift up to 70 pounds

Bring your passion for customer satisfaction to Pacific Coastal Airlines in Prince George.
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