Part-Time Customer Service

Position: Part-Time Customer Service Role
Join FortisBC as a Customer Service Representative and play a key role in enriching customer interactions. Located in Prince George, BC, this part-time position focuses on providing world-class customer support through effective communication.

As part of FortisBC, the largest energy provider in the province, you'll assist customers with their inquiries across various platforms. Engaging your problem-solving skills and compassionate mindset, you'll ensure seamless customer experiences while upholding the company's commitment to excellence and inclusivity.

Key Responsibilities:

• Assist customers via phone, email, and chat

• Provide clear, respectful, and supportive interactions

• Develop knowledge of customer service processes annually

• Mentor new team members and collaborate with leaders

• Identify and resolve complex inquiries with care

Requirements:

• High school diploma or equivalent is mandatory

• Excellent verbal and written communication skills

• Customer-focused with a passion for service

• Proficient in navigating various software programs

• Strong problem-solving abilities for effective outcomes

Bring your customer service expertise to FortisBC in Prince George!
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