Customer Assistance Representative

Join Enterprise Mobility as a Customer Assistance Representative in Prince George, BC, and provide outstanding service to enhance customer satisfaction. Engage customers both in-person and over the phone.

In this full-time position, you'll serve as a pivotal customer service representative at the branch, assisting with rental needs and branch operations. Your expertise from local training will help drive customer satisfaction and retention through face-to-face interactions and phone support.

Key Responsibilities:

• Answer calls for reservations and customer inquiries

• Meet and assist customers promptly upon arrival

• Process rental returns and exit transactions

• Provide clear directions and vehicle information

• Assist in vehicle cleaning and maintenance as needed

Requirements:

• High school diploma required; some college preferred

• At least 1 year of customer service experience

• BC Class 5 driver's license needed

• Must clean driving record; no recent violations

• Authorized to work in Canada without sponsorship

Bring your customer service prowess to Enterprise Mobility and enhance customer's rental experiences.
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