Customer Service Specialist at Convoy

Elevate your career as a Customer Service Specialist with Convoy in Prince George. Engage with customers and provide product knowledge in a dynamic and supportive environment.

At Convoy, we are looking for self-motivated individuals to enhance our customer service team. This customer service role focuses on assisting clients with product orders and ensuring timely deliveries. Your communication skills and problem-solving abilities will be pivotal in helping our customers thrive in the construction industry.

Key Responsibilities:

• Process orders, quotes, and returns for customers

• Coordinate deliveries and pickups with the operations team

• Educate customers on product applications and features

• Generate purchase orders and confirm with suppliers

• Manage payments and maintain accurate sales logs

Requirements:

• Experience in customer support within the construction sector

• Strong problem-solving and quick-response skills

• Excellent written and verbal communication capabilities

• Detail-oriented with strong organizational skills

• Team player with a respectful attitude

Make an impact in customer service and support Convoy's commitment to excellence.
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