YMCA BC Customer Service Representative Position

Location: Vanderhoof

Enhance community engagement as a Customer Service Representative at Vanderhoof Aquatic Centre, part of YMCA BC. Enjoy flexible shifts and an inclusive atmosphere.

The Customer Service Representative at YMCA BC plays a crucial role in ensuring the Vanderhoof Aquatic Centre operates efficiently. In this role, you'll promote memberships, respond to inquiries, and manage front counter operations while maintaining cleanliness and safety at the facility. Your proactive approach will help foster positive guest experiences that align with YMCA standards.

Key Responsibilities:

• Deliver exceptional customer service with a friendly demeanor

• Promote memberships and programs effectively

• Manage POS systems for booking and payments

• Keep the facility clean and welcoming for all visitors

• Participate actively in team efforts and meetings

Requirements:

• Grade 12 diploma or equivalent required

• Experience in customer service is beneficial

• Clear criminal record check necessary for employment

• Current First Aid and CPR certification desired

• Must provide 3 professional references

Utilize your customer service skills to support the YMCA BC mission and impact the community positively.
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