Part-Time Cargo Agent - Customer Service

Position: Part-Time Cargo Agent - Customer Service Role
Explore a fulfilling career with Pacific Coastal Airlines as a Customer Service, Call Centre, and Cargo Agent in Prince George. This permanent, part-time position involves key responsibilities in customer interactions through the call center and operational support.

With a focus on phone duties constituting 75% of your work, you'll utilize your problem-solving skills while supporting travelers and managing various service needs. This role not only requires excellent communication but also the ability to work flexibly in a busy environment.

Key Responsibilities:

• Respond to various inquiries about flights and services

• Schedule, modify, and cancel travel reservations

• Assist in resolving service disruptions and provide alternatives

• Manage passenger check-ins and baggage processing

• Oversee cargo shipment procedures

Requirements:

• Background in customer service essential

• Clear communication, especially during challenges

• Must work efficiently under time constraints

• Flexibility for irregular shifts including holidays

• Capable of lifting up to 70 pounds safely

Join Pacific Coastal Airlines and utilize your customer service skills to enhance passenger travel experiences!