Operations Manager

Position: TELUS Operations Manager Role
Become the Operations Manager for TELUS's Network Engineering and Operations team in Prince George, BC. Focus on technology implementation and team leadership to enhance service delivery.

You will manage a multidisciplined team, ensuring effective operational execution and maintaining high service standards within the telecom domain. This role includes your collaboration with internal teams and travel for audits and project acceptance, thereby playing a crucial part in supporting network efficiency.

Key Responsibilities:

• Develop and promote best practices for operations

• Lead and coach an operational team for success

• Collaborate on project scope and deliverables

• Monitor and mitigate risks within programs

• Conduct audits for service assessment and quality

Requirements:

• Minimum 10 years in Telecom Operations or Engineering

• Effective communication and leadership skills

• Experience with service providers and collective agreements

• Customer-focused approach and problem resolution skills

• Engineering degree or equivalent technical credential

Enhance operational excellence and drive success within the TELUS Network team.
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